When Indigo took over management of the car park in 2011, hospital management was facing multiple problems: an insufficient number of car park spaces for patients and employees, high fees to contain the situation, inadequate configuration of the car parks, loss of income, defective controls, outdated equipment and numerous complaints from users.
We reconfigured the car park, modernised the equipment and implemented operational strategies to maximise the availability of spaces, accessibility and control. Patients are guided to available spaces, and we control the number of employees in each section, redirecting the youngest ones to alternative sites, keep statistics to adjust operations and improve decision-making and handle complaints. We selectively sell daily, weekly, and monthly permits.
Indigo has turned a car park with multiple challenges into a profitable car park of optimum quality.
Helping local authorities develop transport policies
On-street parking is a key element of urban management and local policy. As recognised experts in France and internationally, we can act as an important partner for local authorities as they develop their urban mobility solutions and smart-cities.
Indigo helps its clients optimise their pricing policies and maximise their parking space utilisation rates. Thanks to our experience in strategic monitoring (business intelligence, revenue and yield management) in the parking sector, Indigo is able to offer a full pricing and financial service for all types of parking facility: airports, hotels, railway stations, hospitals and town-centre parking etc.
Proven experience in inspections and penalties
With twenty years of experience in parking inspections and collections in the United Kingdom, Belgium and Spain, we can take over all or part of the management process, adapting our approach to each town’s policies and budget.