Maisonneuve-Rosemont is one of the largest hospitals in Montreal. It has around 700 beds, and 5,000 employees who work here daily. It hosts nearly 3,000 medical students every year.
In addition to ensuring operations, Indigo has supported the institution’s management in numerous projects to optimise its parking situation, notably replacing access control equipment with automatic toll terminals and connecting all car parks to Connecpark® smart customer assistance service. This system makes it possible to maintain an excellent quality of communication even when car park attendants are not on site. Combined with a camera control, it can also remotely open access barriers for buses and taxis.
Indigo’s expertise has helped to significantly increase revenue, capacity, and customer service.
Remote operation and the Connecpark™ service
Based in our National Remote Operation and Assistance Centres, our team can offer help whenever needed, supporting the user’s journey through the car park thanks to an optimised remote operation system, available 24/7.
Proven experience in inspections and penalties
With twenty years of experience in parking inspections and collections in the United Kingdom, Belgium and Spain, we can take over all or part of the management process, adapting our approach to each town’s policies and budget.
Indigo helps its clients optimise their pricing policies and maximise their parking space utilisation rates. Thanks to our experience in strategic monitoring (business intelligence, revenue and yield management) in the parking sector, Indigo is able to offer a full pricing and financial service for all types of parking facility: airports, hotels, railway stations, hospitals and town-centre parking etc.
Helping local authorities develop transport policies
On-street parking is a key element of urban management and local policy. As recognised experts in France and internationally, we can act as an important partner for local authorities as they develop their urban mobility solutions and smart-cities.