Chip-coin machines, online and app pre-payments available for season tickets and daily parking were introduced enhancing the service provided. Security is provided by onsite CCTV. The car park is open and staffed 24/7 365 days per year.

West India Quay car park has achieved Park Mark status for the site.

Pricing advice and revenue management
Inspection and collection

Indigo helps its clients optimise their pricing policies and maximise their parking space utilisation rates. Thanks to our experience in strategic monitoring (business intelligence, revenue and yield management) in the parking sector, Indigo is able to offer a full pricing and financial  service for all types of parking facility: airports, hotels, railway stations, hospitals and town-centre parking etc.

Proven experience in inspections and penalties

With twenty years of experience in parking inspections and collections in the United Kingdom, Belgium and Spain, we can take over all or part of the management process, adapting our approach to each town’s policies and budget.