Published on 17.03.2020

Following the French government’s measures to limit the spread of the COVID-19 coronavirus, we inform you that the INDIGO car parks remain accessible to the public.

The Indigo Group has implemented a series of measures to ensure the continuity of service in complete safety for its customers and for its employees.

Additional hygiene measures

In addition to the usual maintenance of our structures, we put in place additional hygiene measures by regularly disinfecting contact areas such as the front sides of automatic cash registers and more particularly tactile areas (keyboard and buttons), front faces of terminals, bars or door handles, and elevator buttons. We also invite you to use payment by contactless CB or at the exit barrier whenever possible.

These measures are intended to complete, but in no case to replace, the elementary “barrier” instructions issued by the Government and all health organizations.

 

Protection of customers and employees

Reception of the public in the “boutiques” is temporarily suspended.

In order to protect our customers and employees, we have posted basic recommendations and protection instructions in our car parks. The available staff will be mobilized for local security and maintenance missions essential to your security.

For your current needs, we manage our remote parking lots 24/7 from our local Connecparc centers and our National Connecparc Center based in Paris la Défense. Our call center operators can be reached from the many intercoms located in our car parks, or at the following number 0 810 26 3000. However, we invite you to email service.clients@parkindigo.com for any questions that does not require an immediate response.

For any renewal of your subscription or any question relating to your contract, we invite you to follow the procedures by logging on to fr.parkindigo.com.

 

Measure of solidarity towards medical staff

In order to best support medical staff to face this health crisis, OPnGO and Indigo Group have decided to help them by offering free and “contactless” parking spots in all Indigo car parks in France throughout the lockdown period. > Find out more.

 

All the INDIGO Group teams are mobilized to deal with this unprecedented situation.

Measures taken by Indigo to limit the spread of the COVID-19 coronavirus

Read the information