Since taking over management of this car park in 2008, our team rose to some great challenges, but it had an interesting potential that we needed to work to unlock its full potential. Indigo transformed operations, notably by adding a car parkdirector to ensure the quality of the car park (cleanliness, signs, customer service, etc.) and a 24/7 team to sell monthly passes and permits for users who require in/out privileges. We use a parking guidance system (digital signs displaying the number of available parking spaces) and are in constant communication with the Hilton and the convention centre so that we can adjust operations based on their attendance. Dividing the car park into sections has enabled us to offer VIP services, thus adding value.
Indigo’s expertise has improved operations, the car park’s capacity and user satisfaction, all while increasing profits.
Indigo helps its clients optimise their pricing policies and maximise their parking space utilisation rates. Thanks to our experience in strategic monitoring (business intelligence, revenue and yield management) in the parking sector, Indigo is able to offer a full pricing and financial service for all types of parking facility: airports, hotels, railway stations, hospitals and town-centre parking etc.
Proven experience in inspections and penalties
With twenty years of experience in parking inspections and collections in the United Kingdom, Belgium and Spain, we can take over all or part of the management process, adapting our approach to each town’s policies and budget.
Charge points for electric vehicles
We support the development of ‘green’ energy around the world. For example, we have developed exclusive partnerships with Sodetrel Mobilité (100% subsidiary of the EDF group) in France, and the mobility expert City Mov’ in Luxembourg, in order to provide our customers with a network of self-service charge points.
Helping local authorities develop transport policies
On-street parking is a key element of urban management and local policy. As recognised experts in France and internationally, we can act as an important partner for local authorities as they develop their urban mobility solutions and smart-cities.